Messaging Terms

Consent and messages

TopCrew supports account notifications and business and homeowner messages, including job updates, payment notices, and consented promotions. Senders must obtain required consent and identify themselves. Giving a phone number alone is not consent to marketing texts. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply.

Opt out and help

Reply STOP to stop texts from the sending business. We record the opt-out and may also suppress email to the linked customer record for that business. Use the unsubscribe link in marketing emails to stop email directly. Reply HELPor contact hello@topcrew.aifor help or another reasonable opt-out request. An opt-out from one business does not apply to every business on TopCrew.

Calls, delivery, and privacy

An automated assistant may answer calls. Recorded calls include notice of recording and AI assistance; calls and voicemails may be recorded and transcribed. Carriers are not liable for delayed or undelivered messages. We do not sell mobile information or share messaging consent with third parties for their marketing. Service providers may process it to deliver the service. See the Privacy Policy. Material changes receive at least 30 days email notice for account holders.